StreamLnk Inc. Privacy Policy

Last Updated: [Date of Last Update]

StreamLnk Inc. ("StreamLnk," "we," "us") is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you use our website, portals, and services (the "Service"). Please read it carefully.

Disclaimer

This is a placeholder for legal text and should not be considered actual legal advice or a complete, legally binding document. Full content must be drafted and reviewed by qualified legal counsel for compliance with applicable data protection laws (e.g., GDPR, CCPA).

1. Introduction

This policy details our data practices for the StreamLnk Service. By using our Service, you agree to its terms. If you disagree, please do not use the Service.

2. Information We Collect

We collect information to provide and improve our Service.

a. Information You Provide:

  • Account & Profile: Name, company, contact details, addresses, tax IDs, business documents, industry, profile descriptions.
  • Transaction: Order, product, shipping, and payment information (often via third-party processors).
  • Communication: Your interactions with us (e.g., support, feedback).
  • Verification: Identity documents, UBO info for KYC/AML.

b. Information Collected Automatically:

When you use the Service, we automatically collect:

  • Log & Usage Data: IP address, browser, OS, pages viewed, access times.
  • Cookies & Tracking Technologies: See our Cookie Policy.
  • Platform Interaction: How you use features, search queries, time spent.
  • Device Information: Hardware, OS, unique identifiers.

c. Information from Third Parties:

We obtain information from third parties (e.g., verification services, logistics partners, payment processors, public sources) for verification, service enhancement, and compliance.

3. How We Use Your Information

We use your information to:

  • Operate our Service (transactions, communication, account management).
  • Improve and personalize (user experience, new features).
  • Communicate with you (updates, support, marketing with consent).
  • Process transactions and payments.
  • Ensure compliance and security (KYC/AML, fraud prevention, enforce Terms).
  • Meet legal obligations.
  • Facilitate business transfers.

4. How We Share Your Information

We may share your information with:

  • Other Platform Users: As necessary for transactions. Information is limited and anonymized where possible.
  • Service Providers & Partners: Third parties assisting our operations (e.g., payment, hosting, analytics). They adhere to confidentiality.
  • Legal & Compliance: When required by law or to protect rights, property, safety, or enforce our Terms.
  • Business Transfers: During mergers, acquisitions, or asset sales.
  • With Your Consent: For other disclosed purposes.
  • Aggregated & Anonymized Data: For research, analysis, or reporting, which does not identify you.

5. International Data Transfers

Your data may be transferred internationally to countries with different data protection laws. We use appropriate safeguards (e.g., Standard Contractual Clauses) to protect your information.

6. Your Data Protection Rights

You may have data protection rights (e.g., under GDPR, CCPA) including to:

  • Access, rectify, or erase your data.
  • Restrict processing or object to processing.
  • Request data portability.
  • Challenge automated decisions.

Contact us per Section 12 to exercise these rights; identity verification may be required.

7. Data Security

We use strong security measures to protect your information (e.g., encryption, access controls). However, no online data transmission is 100% secure.

8. Data Retention

We retain your information as long as necessary to provide the Service, meet legal obligations, resolve disputes, and enforce agreements.

9. Children's Privacy

Our Service is not for individuals under [e.g., 18]. We do not knowingly collect data from children; if found, we delete it.

10. Cookies and Tracking Technologies

See our Cookie Policy or Cookie Settings page for details on cookies and tracking technologies.

11. Changes to This Privacy Policy

We may update this policy periodically. We will post updates here and notify you of material changes via email or Service announcement.

12. Contact Us

Contact us for questions about this policy or your privacy rights:

  • Email: [email protected]
  • DPO Contact: [If applicable, provide DPO email/contact]
  • Address: [StreamLnk Inc. HQ Address]
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